Product Warranty Period
The warranty period for Tank, Box Mod is 90 days from the day you receive it. Coils and other accessories are not listed in the After-sale Service.

After-Sale Service for customers who directly order from Artery:
1. For products in warranty period, please contact cs@arteryvapor.com , you may need send us pictures, videos or report to show your product issues, once we confirm the issues belong to us, we will arrange the replacement.
*If the issues can be solved by replacing accessories, we will send you the accessories with your new order.
*If the issues can’t be solved by replacing accessories, we will send you the new product with your new order.
*If the replacement are needed in a hurry, please consult with the salesman.

2. For products are not in warranty period or the issues are not our responsibility, we can offer free instructions or offer you replacement with some fee, the shipping fee is on your side.

After-Sale Service for customers who are not directly order from Artery:
1. Please firstly confirm the product you bought is a authentic Artery product, you can land the exclusive site: http://qr.arteryvapor.com/ to check it out.
2. If the product is confirmed a authentic Artery product, please contact cs@arteryvapor.com, you may need send us receipt, pictures, videos or report to show your product issues, once we confirm the issues belong to us, we will arrange the replacement.